Frequently Asked Questions

We service Melbourne, Greater Victoria, and selected regional areas. Regional bookings may include a small travel fee, always disclosed upfront.

Yes. All inspections are carried out by builder-trained professionals with real construction experience, supported by full insurance coverage and standards-aligned reporting.

Most inspections take 60–120 minutes depending on property size, condition, and access.

No. You’re welcome to attend, but it’s not required. We coordinate access directly with the agent, owner, or builder.

Every report includes high-resolution photos, defect descriptions, causation analysis, severity ratings, standards references where applicable, recommended next steps, and builder-ready rectification notes.

Reports are delivered within 24–48 hours. Urgent pre-auction inspections can be prioritised.

Yes — where safe and accessible. If access is restricted, we document the limitation and provide alternative recommendations.

Yes. Moisture mapping, thermal imaging, and drone roof inspections are available as optional add-ons.

Your price is calculated instantly based on inspection type, property type, and location. No estimates, no ‘from’ pricing. Full transparency.

Only for properties outside standard service areas. Any travel fee is disclosed before booking.

Credit/debit card, bank transfer, or invoice for builders, developers, and legal professionals.

Yes — when you select the Building + Pest package.

Yes. Your report clearly identifies major defects, safety hazards, and repair implications, giving you strong evidence for negotiation.

A Practical Completion Inspection identifies workmanship defects, incomplete items, safety issues, non-compliant elements, and items requiring rectification before handover.

Yes. Your inspector assesses workmanship and defects against relevant standards and tolerances.

Yes. Warranty inspections identify defects before your statutory period expires and provide evidence for builder discussions.

Builders, developers, homeowners undertaking major works, and neighbours seeking protection from potential damage.

Yes — including footpaths, kerbs, crossovers, and nature strips.

Causation analysis, standards references, independent expert opinion, evidence pack, tribunal-ready structure, and declaration of independence.

Yes. We offer structured pricing for 2–4 units, 5–10 units, and large complexes.

Yes. Hearing attendance is available at an hourly rate.

Yes — we handle all access coordination for you.

Yes. Rescheduling is free with reasonable notice.

We provide professional indemnity insurance, public liability insurance, and independent standards-aligned reporting.

Yes. We help you understand findings, prepare follow-up lists, and plan next steps.